You can also use it to remove prerelease software on your system, or if you're unable to connect. The Creative Cloud Cleaner Tool is used to remove installation records for Creative Cloud or Creative Suite applications that may have become corrupted or may be causing problems with a new installation. The steps above to remove Creative Cloud or an individual application within it should work in most cases, but if you’re still having issues with the service or a particular app, you can try the Adobe CC Cleaner Tool, a free utility from Adobe that can “more precisely remove installation records for Creative Cloud or Creative Suite. Run the Adobe Creative Cloud Cleaner Tool to fix Creative Cloud or Creative Suite installation issues.
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